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Privacy Policy

 

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Information We Collect

We may collect two types of information: Personal Information and Non-Personal Information.

2.1 Personal Information

This includes information that identifies you as an individual, such as:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Mailing address

  • Social Security number (when required for enrollment)

  • Insurance policy details

  • Payment information (billing address, last 4 digits of card, etc.)

  • Health-related information (only as needed to provide insurance services)

2.2 Protected Health Information (PHI)

Some of the data we collect may be considered Protected Health Information (PHI) under HIPAA. This may include:

  • Medical history

  • Claims information

  • Treatment details

  • Physician or provider information

How do we collect your personal information?

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Links to third party sites

Mileston Marketing website may contain links to websites operated by third parties. If you access a third party website through our website(s), personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.

  • We collect your personal information directly from you when you 

  •  interact with us over the phone.

       

  • participate in surveys or questionnaires;

  • interact with us online;

How to access and correct your personal information

Mileston Marketing will endeavor to keep your personal information accurate, complete and up to date. If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 3 days.

How do we use your personal information?

Disclosure of personal information to third parties

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

● Provide you with information or services that you request from us;
● Deliver to you a more personalized experience and service offering;
● Improve the quality of the services we offer;
● Internal administrative purposes;
● Marketing and research purposes;

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services


 

We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to
 
● our third party service providers (for example, our IT providers)
● our marketing providers
● our professional services advisors
 

How do we protect your personal information?

Mileston Marketing will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

● Having a robust physical security of our premises and databases / records;

● Taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;

● Having technological measures in place (for example, anti-virus software, fire walls);

Online activity
cookies;
 The Mileston website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognize when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the Mileston Marketing website . We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.]

[Website analytics

Our website uses personalize customer service to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you

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